Data Subject Access Requests (DSARs) are becoming more common. Individuals are now better aware of their right to request personal data and will exercise that right more readily, whether out of concern for their own privacy or as a means of seeking an edge in litigation. If you want to know more about how to deal with DSARs, take a look at our practical tips below:
1. Manage the time
Diarise the time limit for compliance with the DSAR (currently 30 days), and keep your resourcing under review as the project progresses. It can also help to diarise earlier milestones – for example, target dates for completing the review of different “tranches” of documents and target dates for completing different stages of the Electronic Discovery Reference Model (download our white paper for more information on the EDRM).
2. Improve your organisation’s information governance
As you work through the EDRM, try and identify ways to improve your organisation’s information governance for future cases (find guidance on how to do so in our white paper).
3. Keep a record of the documents you disclose
Included should be (if applicable) a detailed methodology setting out what search terms you used, how you filtered data and what redactions you applied. (An eDiscovery platform can save and reproduce these records quite easily.) This can be useful if the individual raises a challenge in the future.
4. Speak to an expert
If necessary, seek specialist advice from an eDiscovery service provider or lawyer (or both).