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Job Opening

IT Support Engineer

Job Description

We are seeking a highly skilled and motivated IT Support Engineer with expertise in Windows operating systems to join our dynamic IT team. As an IT Support Engineer, you will play a critical role in providing technical assistance and troubleshooting to our employees.

Key Skills:

  • Hyperconverged Platforms (VXrail, Nutanix).
  • Office 365, Azure AD/AWS AD Services, Active Directory (GPO Management, sites and services, File/Folder permissions and other security configurations). 
  • Cloud services: AWS/Azure.
  • Advanced knowledge of Windows Server 2019,2022.
  • Networking, Cisco NGFS, Nexus Switches (Cisco, Security groups).
  • Server and Endpoint Security suites.
  • Monitoring tools and technologies: LibreNMS and Syslog.
  • Backup technologies & experience with disaster recovery methodologies. 

Nice to have skills:

  • Backup Software: VEEAM, HYCU and Cloud Native Backup configurations.
  • Automation technologies (Ansible, Terraform).
  • Load Balancing (Kemp Loadmaster, ITD and Route53/Traffic Manager).
  • Cloud optimization techniques: Fargate, FSx, Storage Gateway and other Serverless configurations.


  • Provide technical support to end-users, both remotely and in person, regarding Windows operating systems, applications, and related hardware.
  • Troubleshoot and resolve hardware and software issues, including but not limited to desktops, laptops, peripherals, and network connectivity problems.
  • Install, configure, and upgrade Windows operating systems and software applications, ensuring compatibility and compliance with organizational standards.


  • Bachelor’s degree in computer science, information technology, or a related field (or equivalent work experience).
  • At least 5 years’ experience as an IT Support Engineer with a focus on Windows operating systems.
  • Proficiency in troubleshooting hardware and software issues, including familiarity with desktop virtualization and remote support tools.


If you are a dedicated professional with a strong background in IT, we encourage you to apply. Please submit your resume and cover letter detailing your relevant experience and qualifications.

    Apply Now

    Apply through email

    Send an email to with your introduction and resume attached.


    This job application is open until June 25th. If selected, the next step will be a video call interview.


    Hyderabad, India



    This is a fulltime position.