Jeanne Somma Wins Relativity Innovation Award for Customer Experience at 2023 Relativity Fest Innovation Awards
[CHICAGO, OCTOBER 18] On September 27, Relativity announced that Jeanne Somma with Lineal has won the Relativity Innovation Award for Customer Experience at the 2023 Relativity Fest Innovation Awards. This year, Relativity recognized organizations and individuals who are building custom solutions, empowering people, and forging new paths to improve the legal industry and its communities.
Jeanne Somma, CCO and General Counsel at Lineal, has been instrumental in building strong relationships with customers by proactively seeking their feedback and valuably incorporating it to improve business processes and technology usage in various areas. Prioritizing open communication, conducting customer surveys, participating in advisory boards, organizing on-site visits, and engaging in collaborative discussions, Somma has effectively fostered a comfortable and engaging environment where clients and peers feel valued and heard. Through her consistent and dedicated efforts, she has not only strengthened the bonds with customers and peers but also enhanced the overall operations and service delivery of the business.
“Jeanne’s unmatched expertise and unwavering attention to client needs are cornerstones of Lineal’s mission to improve the practice of data review for law firms and corporations,” said Major Baisden, Lineal CEO. “Her contributions significantly drive our clients’ success and underscore Lineal’s steadfast commitment to delivering data-focused eDiscovery solutions within the Relativity ecosystem.”
“I am deeply honored and thankful to be recognized by Relativity and my peers. This award is a testament to our collective commitment at Lineal to serving our clients’ needs with excellent service and cutting-edge innovation. This award has reaffirmed my commitment to ensure we deliver the best service and solutions to our clients,” stated Jeanne Somma.
The Relativity Fest Innovation Awards continue to celebrate both the individual and organizational contributions to the e-discovery community as well as the new and innovative solutions for the Relativity Community that help industry experts solve uniquely complex issues inside and outside of e-discovery.
Lineal (www.lineal.com) is a legal data services organization leveraging AI and process-driven workflows to solve information governance, discovery, privacy, compliance, DSAR, conversion, and cyber issues for law firms and corporations. Headquartered in Dallas, and with offices throughout North and South Americas, Europe, Middle East, and APAC, Lineal has been delivering pioneering solutions since 2009.
Relativity makes software to help users organize data, discover the truth, and act on it. Its SaaS product, RelativityOne, manages large volumes of data and quickly identifies key issues during litigation and internal investigations. Relativity has more than 300,000 users in approximately 40 countries serving thousands of organizations globally primarily in legal, financial services, and government sectors, including the U.S. Department of Justice and 198 of the Am Law 200.
Please contact Relativity at email@example.com or visit www.relativity.com for more information.